PawPulse ("the app", "we", "us") is a pet health management application published by Arcane Systems Inc. This policy explains what information the app handles, how it is stored, and the choices you have. We designed PawPulse to be offline-first and privacy-respecting: your pet's health information lives on your device by default.
PawPulse only stores the information you choose to enter, which may include:
We do not require an account to use the core app, and we do not ask for your name, address, phone number, or location.
By default, all information is stored locally on your device in the app's private storage. It is not transmitted to us or any third party. If you enable the optional biometric app lock, access to the app is protected by your device's fingerprint, face, or device PIN.
If you choose to enable cloud sync (an opt-in premium feature), your records are synchronized to a secure cloud backend so you can access them across devices and share within a family group. Cloud sync is off unless you turn it on. If you never enable it, no health data leaves your device. When enabled, data is transmitted over encrypted connections and stored under the provider's security controls.
PawPulse does not request Contacts, SMS, Phone, or Location permissions.
Certain optional features (such as summarizing vet visits or reading text from documents) may process the specific content you submit to provide the result. These features are opt-in. Where on-device processing is available it is preferred; where a request is sent to an AI service, only the content needed for that request is transmitted, and it is not used to advertise to you.
To help us find and fix stability problems, PawPulse can send anonymous crash reports through
Google's Firebase Crashlytics. A crash report contains technical diagnostics only — such as the
type of error, the sequence of code that failed, your device model and Android version, and a random
installation identifier. It never includes your pet's health records, photos,
documents, or any content you enter. Crash reporting is on by default and can be turned off
at any time in Settings → Diagnostics → Send Crash Reports. When it is
off, no crash data is collected or transmitted.
Because your data is stored locally, you remain in control of it. You can delete individual records, pets, or the entire app at any time. Uninstalling the app removes the local database and attached files from your device. If cloud sync was enabled, you can disable it and request deletion of synced data by contacting us.
PawPulse is intended for pet owners and is not directed to children under 13. We do not knowingly collect personal information from children.
We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above and, where appropriate, within the app.
If you have questions or requests regarding this policy or your data, contact us at:
arcanesystemsinc@gmail.com